Major Problems Experienced by Customers in India:-

• Poor quality customer service: The consignors receive unsatisfactory customer services because of a shortage of skilled workers and a complicated supply chain management process.
• High cost: Due to inefficient monitoring, rising fuel prices, and complex international logistics, the cost of the supply chain process increases, which results in reduced profit margins for the consignors.
• Risk management: The consignors experience significant delays and inconvenience due to the lack of real-time tracking of the consignment along with poor planning, which also increases their risks and impacts their businesses.
• Unqualified personnel/talent: Insufficiently skilled and unqualified personnel pose a significant risk to supply chain management, which results in the mismanagement of consignments and affects the business of the consignors.
• Unexpected delays: Supply chain management systems are poorly designed to address unforeseen events, causing unexpected delays in the delivery of the consignment.
• Lack of transparency: The absence of automation and standardization in the services result in inconsistencies and a lack of transparency in the delivery process.
• It’s too hassling to deal with transport service providers right from engagement to delivery of your goods including freight payment to your service provider?

Supply chain management services